Estimated Delivery Time
1) Asia : 8 ~ 15 business days
2) United states, Canada, Europe : 10 ~ 25 business days
3) Russian Federation, South America, Africa : 15 ~ 40 business days
* It may take up to 8 weeks due to strict custom inspection.
Shipping Cost is different by weight of package and shipping country.
You can check shipping rate by clicking “Shipping & Payment” tab on the bottom of the page.
And you can check the shipping cost on the product cart page.
If you want to get it with Tracking No., you should choose “Korea Post Registered Air Mail (Tracking No. provided) as shipping option on the cart page.
FYI, It’s $3 to get tracking No. for your item.
You can track the item with tracking number on the website (http://www.track-trace.com/post/).
* You have to select “International Registered item” on the select box.
We are based in the US. All our prices are in US dollars.
Please check with your post office and customs department. Your package may be being held there. If the post office or customs department does not have your package, please email us with your order number immediately and we will help you.
If your package was returned, first visit your post office or customs department to determine the reason why it was returned. If you would like the package to be re-shipped you will have to pay the shipping cost again. If you would like a refund of your order, only the cost of the items can be refunded.
We ship your order within 2 business days after receiving your cleared payments.
A payment is considered “cleared” after the money from you has been deposited into our account. The payment by Paypal may clear immediately.
We accept PayPal Only.
PayPal allows you to pay by credit cards, debit cards, bank transfers and PayPal account balances.
The main reasons that customers receive errors are “incorrect billing addresses than card being used” and “billing address and shipping addresses are incorrect”. Please contact Paypal and they will be able to further assist you.
Please send photos of the damage to email@example.com with your order number and we will help you.
Please send your suggestions to firstname.lastname@example.org with images and/or links and we will try our best to get them for you! Any suggestions will be appreciated!
The payment of import fees is the responsibility of the importer (you) and is levied based on the laws of the country into which the products are being shipped.
We ship to worldwide via Korea Post.
We ship your order within 2 business days after your payments.
You have other questions? Feel free to send us a message!